https://betterhelpcentre.zendesk.com/hc/en-gb 2026-09-22T12:20:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/360011216998-Swimming-Rules 2026-09-16T13:29:19Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012123970577-Can-I-buy-a-day-pass 2026-09-16T13:35:00Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012169215633-Are-the-bookings-free 2026-09-19T11:24:50Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012227517329-I-don-t-have-a-debit-credit-card-can-I-pay-for-booking 2026-09-19T07:25:12Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012307577489-Can-I-reset-my-booking-member-account-password 2026-09-21T10:11:35Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012331791121-Why-am-I-being-asked-to-pay-for-my-activity 2026-09-05T09:52:05Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012421142033-Can-I-book-a-session-at-another-Better-leisure-centre 2026-09-20T16:49:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012428512785-Can-I-join-a-waitlist-if-there-are-no-available-time-slots 2026-09-20T07:00:21Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012517539089-Do-I-have-to-be-a-member-to-make-a-booking 2026-09-01T17:18:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012552795281-How-do-I-book-into-a-session 2026-09-16T14:24:22Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012600785937-How-far-in-advance-can-I-make-a-booking 2026-09-16T17:54:41Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012629356817-Do-I-need-to-bring-proof-of-my-booking-to-attend-my-activity 2026-09-09T14:13:12Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012639029521-What-happens-if-I-fail-to-cancel-or-fail-to-attend-my-booked-activity 2026-09-22T16:11:39Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012686360593-Should-I-bring-my-own-equipment 2026-07-26T22:55:55Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012706669841-Can-I-bring-my-carer-with-me-Do-carers-require-a-membership 2026-09-15T10:00:23Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012763693457-Can-I-give-my-booking-to-a-friend-if-I-can-t-attend 2026-09-12T11:18:52Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012824359825-Can-I-attend-without-having-a-booking 2026-09-18T20:34:00Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012864609169-How-long-do-fitness-class-sessions-last-for 2026-08-18T12:45:15Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012875410065-I-haven-t-attended-a-fitness-class-before-or-don-t-feel-very-fit-will-I-be-ok-to-attend 2026-08-31T05:13:08Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012920429713-How-can-I-view-a-leisure-centres-activity-timetable 2026-09-08T12:19:27Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25012948335377-Which-fitness-classes-will-be-running 2026-08-27T11:23:37Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25013054843537-I-do-not-have-a-smartphone-or-computer-how-can-I-upload-my-document 2026-09-11T10:19:07Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25013320695697-My-proof-of-eligibility-document-has-been-rejected 2026-09-09T07:54:25Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25013477914129-What-proof-do-refugees-require-to-apply-for-a-supported-membership 2026-08-18T17:22:11Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25013647169681-What-proof-of-eligibility-do-I-need-to-provide-for-a-membership 2026-09-22T06:49:54Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25013686134929-Do-you-offer-discounts-for-students-NHS-workers-or-corporate-memberships-or-concessionary-memberships 2026-09-21T19:31:03Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25013770747025-Can-I-see-the-leisure-centre-before-joining 2026-09-17T18:07:29Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25013836299281-How-do-I-join-as-a-new-member 2026-09-16T14:16:14Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25013887274129-What-are-my-membership-options 2026-09-17T09:59:09Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25014107239313-Who-can-I-contact-if-I-have-questions-about-my-membership 2026-09-22T13:30:46Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25014164185873-Can-I-change-my-bank-details-or-the-date-of-my-Direct-Debit 2026-09-21T15:10:00Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25014188263569-I-cancelled-my-membership-Direct-Debit-directly-through-my-online-banking-How-do-I-reactivate-my-membership 2026-09-22T05:13:29Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25014278765329-How-do-I-cancel-my-membership 2026-09-22T16:51:42Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25014300986001-Can-I-change-my-home-centre 2026-09-19T12:09:12Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041268461073-Can-I-hire-a-facility-or-venue-for-an-event 2024-12-04T13:24:36Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041321811473-Can-I-film-or-take-photos-in-the-centre 2026-08-18T18:25:14Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041342848273-Do-I-need-to-book-a-slot-to-use-the-swimming-pool 2026-09-21T11:58:00Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041420553233-What-swimwear-can-I-wear-in-the-swimming-pool 2026-09-01T08:06:46Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041486909201-Can-I-move-between-lanes-during-a-session 2026-08-05T16:23:46Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041543184401-Can-I-use-swimming-aids-or-equipment-Can-I-buy-goggles-or-swimwear 2026-09-07T07:59:12Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041599526417-Is-the-pool-safe-what-do-you-do-to-ensure-the-water-is-clean 2026-09-10T17:26:01Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041649714193-Can-I-bring-my-child-for-a-swim 2026-08-28T17:58:46Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041663565457-What-is-the-difference-between-Swim-for-All-and-Swim-for-Fitness-sessions 2026-09-21T06:16:04Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041711682321-What-rules-do-I-need-to-know-before-attending-the-swimming-pool 2026-08-31T06:56:33Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041798714001-Will-the-disability-hoist-or-pool-pod-be-available 2026-06-09T15:58:16Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041875429649-What-are-the-opening-hours-for-the-gyms 2026-09-20T13:44:09Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041930890897-Can-I-train-with-other-people-in-the-gym 2026-07-12T08:40:20Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25041981441809-Are-junior-gym-sessions-avaliable 2026-09-22T17:46:21Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042024786833-What-is-your-equipment-cleaning-process 2026-06-24T08:37:08Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042103335185-Should-I-have-an-induction-before-joining-the-gym 2026-09-16T15:47:59Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042157144081-How-old-does-a-child-need-to-be-visit-the-centre-on-their-own 2026-08-17T07:01:33Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042216207377-How-do-I-give-feedback-on-a-Better-leisure-centre 2026-09-14T23:19:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042257590161-Do-you-hold-onto-lost-property 2026-09-21T20:23:35Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042344107153-What-outdoor-activities-are-available 2026-09-14T14:46:35Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042363311121-Do-leisure-centres-have-a-bike-store-or-bike-racks 2025-10-01T15:01:21Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042436092689-Where-can-I-find-activity-prices-for-the-leisure-centre 2026-08-29T23:40:03Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042484079761-How-do-I-find-out-if-a-leisure-centre-has-parking 2026-09-15T14:53:56Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042553593617-How-do-I-get-directions-to-my-leisure-centre 2026-09-22T12:20:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042569328401-Where-is-my-nearest-leisure-centre 2026-09-14T15:24:03Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042664903697-How-do-I-find-out-more-information-on-Swimbies-classes 2026-09-14T16:35:39Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042739535761-How-do-I-cancel-my-child-s-swimming-lessons 2026-09-14T16:10:59Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25042959633809-Why-do-pupils-have-to-wear-a-swimming-hat 2026-09-18T13:12:40Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25043043083793-What-are-the-swimming-lesson-teacher-to-pupil-ratios 2026-09-21T13:32:43Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25043084893713-Why-should-my-child-start-return-to-swimming-lessons 2026-09-17T11:54:28Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25043158842641-Where-is-the-meeting-and-collection-point-for-swimming-lessons 2026-09-22T12:24:38Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25043222057361-What-measures-and-changes-can-I-expect-when-my-child-attends-a-lesson 2024-12-04T13:36:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25043273041297-How-do-I-move-a-lesson-to-a-different-centre-or-change-the-day-and-time 2026-09-21T19:43:03Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25102761631761-Get-in-touch-online 2026-08-07T12:40:03Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25102811547153-Visit-a-leisure-centre-for-help 2026-09-21T09:51:00Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25767058144145-Do-you-have-any-membership-offers-or-discounts 2026-09-16T13:39:19Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25767298678545-Commercial-photography-and-filming-enquiries 2026-03-06T12:45:22Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25767339499153-Press-and-media-enquiries 2026-06-13T07:52:43Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/25767592458897-Venue-hire-enquiries 2026-02-06T11:31:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26008885630609-How-do-I-reset-my-HomePortal-password 2026-09-14T07:57:40Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26009249213329-How-many-entries-will-my-barcode-allow 2026-08-16T18:47:21Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26009330300945-How-can-I-access-my-barcode-to-scan-for-entry-into-the-centre 2026-08-28T14:11:10Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26009570877073-How-do-I-activate-or-register-my-HomePortal-account 2026-09-22T16:22:46Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26009699774609-What-is-HomePortal 2026-09-21T16:06:15Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26009890402065-What-happens-if-my-my-child-s-lesson-is-cancelled 2026-08-03T22:33:28Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26010307143569-How-do-I-cancel-a-lesson-or-course 2026-09-21T15:31:30Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26010490348561-Who-can-I-speak-to-if-I-have-any-questions 2026-08-10T15:55:18Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26010556580113-Can-I-use-a-promo-code-as-payment 2026-09-11T18:11:07Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26010765523857-Can-I-book-more-than-one-person-or-lesson-in-my-HomePortal-account 2026-09-10T09:54:34Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26011236842769-Whose-details-do-I-enter-when-booking-a-lesson 2026-09-02T14:44:48Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26011368390033-What-level-should-I-book 2026-09-01T21:10:50Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26011477324689-What-happens-to-my-payments-during-the-Christmas-break 2026-09-08T12:28:42Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26011726536337-How-do-I-book-a-lesson 2026-09-22T10:32:51Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26011876458513-I-cancelled-my-lessons-How-do-I-reactivate-the-lessons-again 2026-09-08T17:32:30Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26011986136337-How-are-my-Direct-Debit-payments-calculated 2026-06-22T16:10:18Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26014294068881-Can-I-change-my-membership-type 2026-09-21T20:59:18Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26015323497361-How-do-I-freeze-my-membership 2026-09-22T14:13:55Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26048934651409-How-do-I-create-my-HomePortal-account 2026-09-07T08:53:27Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26543598122513-Spa-Experience-Caudalie-treatments 2024-12-04T12:19:00Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26543954717713-Spa-Etiquette 2026-07-28T06:53:45Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544126298641-Do-you-sell-gift-vouchers 2026-09-15T03:26:34Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544173525393-How-long-can-I-stay-in-the-spa 2026-08-25T14:46:16Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544236471953-I-am-not-working-at-the-moment-Can-I-get-a-discount 2026-09-20T13:54:46Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544370594705-Can-children-have-treatments 2026-08-31T08:01:57Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544543831825-Can-children-use-the-spa 2026-08-28T16:10:07Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544634822417-Do-you-have-to-use-the-spa-to-have-treatments 2026-07-26T15:12:04Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544684063889-Do-I-need-to-bring-anything-with-me-to-use-the-thermal-spa-experience 2026-06-11T07:46:56Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544742958353-Can-men-and-women-come-to-use-the-spa-together 2026-09-12T12:21:22Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544801564817-Does-the-Thermal-Spa-Experience-vary-at-each-Spa-Experience-location 2026-08-28T09:09:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26544910295825-What-is-the-Thermal-Spa-Experience 2026-09-12T15:45:39Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/26546889499153-Call-the-Customer-Service-team 2026-09-22T11:47:15Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30220024016145-What-are-the-opening-times-for-my-leisure-centre 2026-09-09T06:33:22Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30505899520913-How-to-upload-your-proof-of-eligibility 2026-09-21T22:54:18Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30577084013585-Can-I-try-out-the-facilities-before-I-commit-to-a-membership 2026-09-16T13:37:29Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30579780781457-What-happens-if-I-change-my-mind-about-the-membership 2026-09-16T13:49:40Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30580233768721-How-long-does-my-membership-last 2026-09-14T21:32:51Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30580609982225-Are-there-any-setup-fees 2026-09-14T17:26:14Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30581218565393-Can-I-upgrade-to-a-standard-monthly-membership-later-on 2026-09-21T15:32:14Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30688750719121-Can-parents-attend-the-birthday-party 2026-07-07T08:03:45Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30688949058705-Are-there-any-requirements-to-booking-a-birthday-party 2026-07-20T10:33:47Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30689093089681-How-do-I-choose-the-best-party-for-my-child 2026-09-10T16:35:21Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30689422838673-Can-I-bring-my-own-equipment-or-is-equipment-provided-for-the-sports-court-hire 2026-08-30T12:55:24Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30689589942929-How-far-in-advance-do-I-need-to-book-a-private-sports-court 2026-07-20T12:45:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/30689777311377-How-much-does-it-cost-to-hire-a-court 2024-12-05T17:01:51Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/32383845368849-How-are-we-supporting-refugees-resettling-in-England-and-Wales 2026-09-18T12:25:19Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/32484541863569-Locker-Availability-and-Access 2026-09-22T10:03:23Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/32484952964241-How-do-I-unfreeze-my-membership 2026-09-09T04:38:17Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/32490387836689-Can-I-get-a-refund-for-my-membership 2026-09-17T09:17:04Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/32735309805457-Cancelling-an-activity-booking 2026-09-22T15:25:52Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/32736235863953-Venues-and-event-hire 2025-07-18T08:17:53Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/32738123947537-What-additional-benefits-do-I-get-as-a-Better-member 2026-09-16T13:45:31Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/32738918745361-What-should-I-do-if-a-late-cancellation-or-no-show-penalty-charge-was-applied-incorrectly 2026-09-14T09:54:02Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/33326511557649-What-s-the-difference-between-a-health-suite-and-a-spa 2026-09-16T13:52:54Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/33328022950673-How-are-we-supporting-asylum-seekers-in-Belfast 2026-08-29T13:31:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/34153287188497-What-is-Healthwise-and-how-can-it-help-me 2026-09-12T08:21:12Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/34153886872721-How-do-I-get-referred-to-Healthwise 2026-09-18T14:36:11Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/34154320034833-What-should-I-do-if-I-missed-or-can-t-attend-my-Healthwise-appointment 2026-07-20T11:44:27Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/34154461489297-What-happens-at-the-end-of-my-Healthwise-programme 2026-09-21T15:03:27Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/34154732086289-What-s-included-in-my-Healthwise-membership 2026-09-10T20:29:33Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/34154930242577-Can-I-cancel-or-restart-my-Healthwise-membership 2026-08-27T18:22:23Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/35257248323473-Where-can-I-find-information-about-lidos-and-outdoor-swimming 2026-09-10T08:41:02Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/36986155099921-Are-changing-rooms-available-at-outdoor-swimming-venues-and-lidos-Where-can-I-leave-my-belongings 2026-09-21T09:37:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/36986939135633-How-can-I-check-membership-prices-at-my-local-centre 2026-09-20T17:25:24Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/36987528746129-Can-I-freeze-my-membership 2026-09-19T11:31:12Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/36987626098321-Do-you-offer-gym-only-memberships 2026-09-14T13:45:30Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/36987790106769-What-should-I-do-if-I-ve-missed-a-membership-payment 2026-09-17T15:29:21Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/36988420487697-Can-I-still-use-my-membership-if-it-is-pending 2026-09-19T07:32:10Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/36988662624401-Why-can-t-I-log-into-my-Better-UK-App-or-online-account 2026-09-19T10:00:57Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/36989240707601-Why-isn-t-my-reduced-membership-price-being-applied 2026-09-21T15:31:47Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/36989447938065-Why-am-I-being-charged-after-freezing-my-membership 2026-09-18T14:38:25Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37177087431057-Holiday-Activities-for-kids 2026-09-18T17:56:35Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37213434254737-Can-children-swim-at-outdoor-pools 2026-09-08T12:25:59Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37213480321041-Can-I-bring-alcohol-with-me 2026-06-05T15:50:26Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37213515155217-What-is-the-last-entrance-time 2026-09-10T15:25:10Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37213668776337-What-does-it-cost-to-swim 2026-09-08T11:47:48Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37214051799825-Is-there-is-anything-else-I-need-to-bring 2026-09-07T13:56:14Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37214083330705-Is-there-a-cafe-at-the-centre 2026-09-08T20:32:10Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37214251127057-Can-I-bring-umbrellas-deck-chairs-snorkels-or-inflatables 2026-09-04T10:49:42Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37219323896977-Can-I-sunbathe 2026-07-22T20:34:12Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37219658268049-Can-I-come-in-just-to-watch 2026-07-03T13:46:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37219859724817-Can-I-hire-a-wetsuit-Do-I-need-to-wear-one 2026-09-10T15:41:40Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37219891019153-Is-Parking-available-and-how-much-does-it-cost 2026-09-22T12:05:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37220062678033-Can-I-hire-towels 2026-07-08T10:00:31Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37220362144145-Can-I-just-turn-up 2026-09-04T09:35:02Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37220474535185-Can-I-smoke-or-vape 2026-07-26T08:46:55Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37220591361681-Do-I-need-to-book-in-advance 2026-09-03T17:16:23Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37220634970001-How-will-I-know-what-the-water-temperature-is 2026-09-15T00:04:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37221061554065-Do-I-need-to-complete-an-induction 2026-09-16T15:22:18Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37221462673937-Do-session-go-ahead-if-it-rains 2026-09-09T16:21:36Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37221527353745-Do-you-have-swimming-hats-and-goggles-to-purchase 2026-09-10T15:29:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37221815921809-Do-you-hold-gender-specific-sessions 2026-09-08T10:36:23Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37223634014609-How-can-I-claim-lost-property 2026-09-09T14:30:53Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37223944319889-How-long-can-I-swim-for 2026-09-14T19:51:14Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37224135339921-How-many-sessions-can-I-book-a-day 2026-09-04T09:02:14Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37242973090705-How-much-are-the-lockers 2026-09-17T14:51:41Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37735223620625-Can-I-book-a-course-of-swimming-lessons-in-advance 2026-09-21T15:14:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/37735794900369-Can-I-freeze-my-lessons-or-course 2026-09-17T12:17:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/38617086653969-How-do-I-view-or-edit-my-basket-in-the-Better-UK-app 2026-09-21T13:15:33Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/39579331951889-Got-a-question-about-Richmond-Pools-on-the-Park-or-Teddington-Pools-and-Fitness-Centre 2026-07-17T15:30:45Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/39824083753233-Richmond-Teddington-Hydrotherapy-Pool 2026-08-12T07:27:56Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/39940412811665-What-happens-to-my-payments-during-the-Christmas-break 2026-09-18T07:01:26Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41739071646993-Who-are-Abi-Virtual-GP-service 2025-12-24T09:39:51Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41739752326289-What-is-included-in-the-24-7-GP-and-prescription-service 2026-07-15T22:06:13Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41739977161361-Is-there-a-cost-to-the-24-7-GP-and-prescription-service 2026-07-15T06:57:33Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41740042656785-Fit-Notes-and-Referrals-via-the-24-7-GP-and-prescription-service 2026-09-20T13:38:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41740340064273-Do-i-need-to-book-an-appointment-for-the-24-7-GP-and-prescription-service 2026-06-24T13:34:39Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41740377766673-Can-the-doctor-issue-repeat-prescriptions-via-the-24-7-GP-and-prescription-service 2025-12-24T09:36:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41742384362897-What-exactly-is-the-Live-Better-platform 2026-08-12T17:01:43Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41742487527825-How-is-this-different-from-what-the-app-offered-before 2026-08-02T12:48:41Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41742631511441-What-membership-do-customers-need-to-gain-access 2026-09-21T11:49:36Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41742898880529-What-happens-to-Better-Home-and-Better-Extras 2025-12-24T10:35:10Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41743387359377-What-changes-will-users-notice-in-the-redesigned-app 2026-09-20T13:21:12Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41743499803921-What-are-the-main-features-or-tools-available-on-Live-Better 2026-08-28T06:55:42Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41743570784529-Is-Live-Better-available-to-all-users-or-only-certain-customers 2026-09-17T12:38:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41743685344529-How-frequently-will-new-content-or-activities-be-added 2025-12-24T10:32:37Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41743769392273-How-does-Live-Better-fit-within-the-existing-customer-app 2026-08-28T13:31:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41743852855313-Do-customers-need-to-download-a-new-version-of-the-app 2026-07-17T21:07:52Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41743891951761-Can-users-integrate-wearable-devices-or-health-apps-like-Apple-Health-or-Fitbit 2026-09-21T17:11:21Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41744206680849-Something-isnt-working-in-the-Healthy-habits-coach-feature 2026-07-25T10:07:30Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/41744222282769-General-service-suggestions-or-feedback 2026-08-24T14:40:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42013520282129-I-received-a-notification-about-my-habit-coaching-notifications-being-switched-off-due-to-a-lack-of-engagement-How-can-I-get-them-working-again 2026-06-03T20:00:22Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42013740558993-How-do-I-change-my-insights-path 2025-12-24T10:19:54Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42013907835153-How-do-I-delete-my-account-and-data 2026-08-06T13:05:19Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42013973028753-How-does-the-goal-I-pick-affect-my-experience 2025-12-24T10:13:56Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014056443281-How-to-add-a-new-experiment 2026-09-06T23:09:55Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014193870481-How-to-add-a-new-habit 2025-12-24T10:10:04Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014246596753-How-to-delete-a-habit 2026-09-07T01:16:16Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014322805521-How-to-delete-an-active-experiment 2026-09-06T20:57:43Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014396311569-How-do-I-edit-a-habit 2026-09-07T00:06:11Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014418123025-How-to-edit-an-experiment 2025-12-24T10:10:51Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014585966097-I-created-a-habit-coaching-account-but-now-cant-find-how-to-access-it 2025-12-24T10:15:38Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014685095313-I-want-to-turn-off-all-messages-from-the-Healthy-Habits-Coach-service-including-push-notifications-and-messages-in-the-Better-UK-message-centre 2026-07-17T11:35:10Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014798720529-I-want-to-turn-off-push-notifications-from-the-Healthy-Habits-Coach-service 2025-12-24T10:25:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42014872579857-I-m-looking-for-medical-advice 2026-09-11T19:46:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42015008248593-I-m-not-receiving-coaching-notifications 2026-06-24T21:18:01Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42015124955665-Onboarding-questions-don-t-feel-applicable 2025-12-24T10:17:27Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42015171684881-The-Holly-Health-Service-doesn-t-feel-personalised 2025-12-24T10:16:53Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42015269684881-What-data-does-Holly-Health-access 2025-12-24T10:16:02Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42015453278481-What-is-Holly-Health-Coaching-Service 2026-05-16T14:06:15Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42015526971281-What-is-the-difference-between-the-short-flow-around-3-mins-and-long-flow-setup-around-8-mins 2025-12-24T10:12:48Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42015703916561-What-is-the-small-habits-approach 2025-12-24T09:45:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42015732506513-What-s-Holly-Health-s-take-on-weight-management 2026-09-01T23:03:16Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42015885445905-Which-psychological-approaches-does-the-service-use 2025-12-24T09:42:00Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42016010241553-Exclusive-Offers-Summary 2026-06-26T21:17:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42016140558225-On-demand-classes-key-features 2026-07-21T07:40:26Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42016227748241-On-demand-classes-offer 2026-08-18T02:40:24Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/42016329618961-Wellbeing-partners-offer 2026-09-16T08:14:59Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/43589610895633-Write-to-us-by-post 2026-09-09T15:52:31Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/43707345848337-Can-I-change-my-membership-type 2026-02-10T12:26:34Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/43717701201041-My-Gym-Discount 2026-09-22T11:22:15Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/45302625820177-Do-lessons-run-during-school-holidays 2026-09-07T17:04:31Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/47387572109073-Booking-System-Update-FAQs 2026-08-25T22:35:15Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/48264013687569-What-do-I-need-to-know-about-Wycombe-Rye-Lido-Gym-opening-under-Better 2026-08-18T20:16:24Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/48264557690641-What-do-I-need-to-know-about-Newcastle-City-Baths-opening-under-Better 2026-08-14T13:55:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/48268711362833-Can-I-check-if-my-Better-centre-has-air-conditioning 2026-07-09T09:28:15Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/48876310359185-Swim-Stay-sessions-at-Pools-on-the-Park 2026-08-17T15:47:21Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50613069964817-Swim-membership-FAQs 2026-09-18T06:03:04Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50613510552337-Student-membership-FAQs 2026-09-22T14:57:34Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50613804193809-Membership-Spa-Experience-FAQs 2026-09-17T09:41:43Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50614091300625-Senior-membership-FAQs 2026-09-21T08:34:37Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50614561509649-Pay-As-You-Go-FAQs 2026-09-22T13:30:12Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50614765674513-Off-Peak-Membership-FAQs 2026-09-18T15:43:46Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50614961914513-Junior-membership-FAQs 2026-09-08T07:47:28Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50615135698961-UK-Wide-Inclusive-membership-FAQs 2026-09-09T07:46:27Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50615630394001-UK-Wide-Flex-membership-FAQs 2026-09-13T12:53:56Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50616805387025-Corporate-FAQs 2026-09-21T17:38:18Z https://betterhelpcentre.zendesk.com/hc/en-gb/articles/50624811966097-Concessionary-FAQs 2026-09-20T11:02:56Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235550740241-Booking-account-and-payments 2026-09-16T13:35:00Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235559931025-General-group-or-one-off-activity-booking-information 2026-03-17T13:52:01Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235567204369-Proof-of-eligibility 2026-08-19T12:24:25Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235567800721-New-memberships 2026-09-16T13:47:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235575579025-Making-a-group-or-one-off-activity-booking 2026-06-04T08:38:30Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235584539793-Membership-payments 2026-09-16T13:45:31Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235589625105-Managing-your-group-or-one-off-activity-booking 2025-09-01T14:34:20Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235599697937-Filming-photography-facility-hire-and-events 2025-07-18T08:17:53Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235647379857-Membership-freezes-and-changes 2026-09-16T13:49:40Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235650357905-Using-the-swimming-pool 2026-07-17T13:58:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235677374353-Lesson-safety-information 2026-09-22T10:17:32Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235678405393-Swimming-lesson-information 2026-09-21T13:50:31Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235681512081-Lesson-booking-and-payment-information 2026-09-22T10:32:51Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235692661265-Managing-your-lessons-HomePortal 2026-03-19T15:04:08Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235703729425-Using-the-gym 2024-12-05T17:00:14Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235720775953-General-centre-information 2026-09-22T12:20:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/24235729498385-Get-in-touch 2026-09-22T09:58:05Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/26543258740881-Spa-Experience-by-BETTER 2026-09-16T13:52:54Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/30688570986257-Birthday-Parties 2026-09-21T12:34:13Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/30689186071953-Using-the-court 2024-12-05T17:03:20Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/34152850085777-Healthwise-Scheme 2025-08-04T11:14:51Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/36985575248529-Outdoor-Swimming-Facilities 2026-09-22T12:05:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225083112977-Exclusive-Offers 2025-12-24T09:35:11Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225085692945-24-7-GP-and-Prescription 2025-12-24T09:39:51Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225086752529-Wellbeing-partners 2025-12-24T09:40:42Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225120431121-Healthy-habits-coach 2025-12-24T10:28:10Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225178882065-Holly-Health-service-and-Approach 2025-12-24T09:45:39Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225190582545-Account-access-and-data-queries 2025-12-24T10:16:02Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225197672209-Experiments 2025-12-24T10:12:02Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225203113745-Onboarding 2025-12-24T10:13:56Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225225194513-Habits 2025-12-24T10:10:04Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225236460433-General 2025-12-24T10:19:54Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225237757713-Notifications 2025-12-24T10:26:18Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225274126609-General 2025-12-24T10:36:46Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225292907665-Technical-bugs-suggestions-or-feedback 2025-12-24T10:28:10Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/42225326723985-On-demand-classes 2025-12-24T10:29:23Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50612750538897-Swim-membership-FAQs 2026-09-07T08:03:45Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50613172684817-Student-membership-FAQs 2026-09-07T07:56:28Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50613554389137-Membership-Spa-Experience-FAQs 2026-09-07T08:02:35Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50613928228881-Senior-membership-FAQs 2026-09-07T08:08:15Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50614203258257-Pay-As-You-Go-FAQs 2026-09-07T08:17:48Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50614585664785-Off-Peak-Membership-FAQs 2026-09-07T08:22:26Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50614775421969-Junior-membership-FAQs 2026-09-07T12:48:16Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50614974472721-UK-Wide-Inclusive-membership-FAQs 2026-09-07T08:30:31Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50615172407569-UK-Wide-Flex-membership-FAQs 2026-09-07T08:40:35Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50615665006993-Corporate-FAQs 2026-09-07T09:03:18Z https://betterhelpcentre.zendesk.com/hc/en-gb/sections/50616983475601-Concessionary-FAQs 2026-09-07T11:58:31Z https://betterhelpcentre.zendesk.com/hc/en-gb/categories/24235482852497-Booking-Group-or-one-off-activity-sessions 2026-09-21T12:34:13Z https://betterhelpcentre.zendesk.com/hc/en-gb/categories/24235512575249-Membership-and-payments 2026-09-16T13:49:40Z https://betterhelpcentre.zendesk.com/hc/en-gb/categories/24235513581201-Leisure-Centres-and-locations 2026-09-22T12:20:06Z https://betterhelpcentre.zendesk.com/hc/en-gb/categories/24235548161041-Other-ways-to-contact-us 2026-09-22T09:58:05Z https://betterhelpcentre.zendesk.com/hc/en-gb/categories/24235689371281-Lessons-and-courses 2026-09-22T10:32:51Z https://betterhelpcentre.zendesk.com/hc/en-gb/categories/26543185369873-Products-and-Services 2026-09-22T12:05:44Z https://betterhelpcentre.zendesk.com/hc/en-gb/categories/42084292394385-Live-Better 2026-07-21T11:11:23Z