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  1. Better Help Centre
  2. Lessons and courses

Lessons and courses

Lesson booking and payment information

  • Do lessons run during school holidays?
  • What happens to my payments during the Christmas break?
  • Can I freeze my lessons or course?
  • Can I book a course of swimming lessons in advance?
  • Holiday Activities for kids
  • I cancelled my lessons. How do I reactivate the lessons again?
See all 16 articles

Managing your lessons (HomePortal)

  • How can I access my barcode to scan for entry into the centre?
  • How do I activate or register my HomePortal account?
  • What is HomePortal?
  • How many entries will my barcode allow?
  • How do I create my HomePortal account?
  • How do I reset my HomePortal password?
See all 7 articles

Lesson safety information

  • What measures and changes can I expect when my child attends a lesson?
  • Where is the meeting and collection point for swimming lessons?

Swimming lesson information

  • Why should my child start / return to swimming lessons?
  • What are the swimming lesson teacher to pupil ratios?
  • Why do pupils have to wear a swimming hat?
  • How do I cancel my child's swimming lessons?
  • How do I find out more information on Swimbies classes?

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